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Delivery Timelines & Shipping Charges Across India

Pro Lab pan-India delivery — 2–3 days for metros, 3–5 for tier-2 cities, 5–8 for tier-3, 7–12 for remote. With shipping cost ranges and what affects delivery times.

Pro Lab delivers across all of India — metros, tier-2 cities, tier-3 towns, and most pin codes — using trusted courier partners. Typical delivery times are 2–3 days for metros, 3–5 days for tier-2 cities, and 5–8 days for tier-3 / remote areas. Shipping charges are calculated at checkout based on your location and order weight.

Pan-India delivery coverage

Confirmed serviceable

  • All metro cities — Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Kolkata, Pune
  • All state capitals
  • All tier-2 cities — Jaipur, Lucknow, Ahmedabad, Surat, Indore, Coimbatore, Kochi, Visakhapatnam, etc.
  • All major tier-3 towns
  • Most pin codes across India

Limited service

  • Some remote areas in the Northeast, Andaman & Nicobar, Ladakh, and certain rural pin codes may take longer or have surcharge
  • During checkout, the system flags any pin codes that cannot be served

Delivery time by region

Metro cities (2–3 business days)

  • Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Kolkata, Pune
  • Same-state metros sometimes deliver in 1–2 days

Tier-2 cities (3–5 business days)

  • Jaipur, Lucknow, Ahmedabad, Surat, Nagpur, Indore, Bhopal, Patna, Coimbatore, Kochi, Visakhapatnam, Vadodara, Ludhiana, Agra, Nashik, Faridabad, Meerut, Rajkot, Varanasi, Aurangabad, etc.

Tier-3 cities & smaller towns (5–8 business days)

  • All smaller cities and towns connected by courier networks

Remote areas (7–12 business days)

  • Northeast states (Arunachal Pradesh, Mizoram, Nagaland, Manipur, Tripura)
  • Ladakh, Lakshadweep, Andaman & Nicobar
  • Rural pin codes

Total order-to-doorstep time

Remember: total time = production + shipping.

Order Type
Typical Total
Photo prints
3–10 business days
Photo books
5–13 business days
Layflat albums
7–15 business days
Wall décor
6–14 business days

Shipping charges

How shipping is calculated

  • At checkout — the system calculates exact shipping based on your pin code and order weight
  • Visible before payment — the total shown includes shipping and GST
  • Free shipping offers — sometimes available for orders above a threshold (look for active promotions on the homepage)

Typical shipping cost ranges

  • Small items (prints, frames): ₹50–150 within metros; ₹100–250 elsewhere
  • Photo books: ₹100–300 within metros; ₹200–400 elsewhere
  • Large albums and canvases: ₹200–500 depending on size and pin code

Exact charges are always shown at checkout before you pay.

What affects delivery times

Faster delivery

  • Order placed before 12 PM on a business day — same-day production start
  • Standard product sizes (more common = faster)
  • Metro or tier-2 delivery address

Slower delivery

  • Order placed after 4 PM or on weekends — production starts next business day
  • Festive seasons — Diwali, Christmas, New Year may add 1–3 days due to volume
  • Tier-3 or remote address
  • Pincode-specific courier capacity during peak times

Pin code not serviceable?

If checkout shows your pin code is not serviceable:

  1. Contact support with your pin code and full address
  1. We can sometimes arrange delivery via an alternative courier
  1. Or recommend delivery to a nearby serviceable address

Address tips for smooth delivery

  • Use a complete address with house number, street name, area, landmark, city, state, and 6-digit PIN code
  • Add a landmark that helps the courier locate easily (e.g. "Near State Bank ATM")
  • Provide a reachable mobile number — couriers usually call before attempting delivery
  • For apartment addresses, mention the tower/wing/flat number clearly
  • For office addresses, mention the company name and reception details
  • For gated communities, ensure security staff are informed of expected delivery

Need help?

  • Phone: +91 99803 99806
  • Live chat: Available on the Pro Lab website

For what to do if your order is late, see Delayed or Missing Deliveries: What to Do.

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