Pro Lab delivers across all of India — metros, tier-2 cities, tier-3 towns, and most pin codes — using trusted courier partners. Typical delivery times are 2–3 days for metros, 3–5 days for tier-2 cities, and 5–8 days for tier-3 / remote areas. Shipping charges are calculated at checkout based on your location and order weight.
Pan-India delivery coverage
Confirmed serviceable
- All metro cities — Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Kolkata, Pune
- All state capitals
- All tier-2 cities — Jaipur, Lucknow, Ahmedabad, Surat, Indore, Coimbatore, Kochi, Visakhapatnam, etc.
- All major tier-3 towns
- Most pin codes across India
Limited service
- Some remote areas in the Northeast, Andaman & Nicobar, Ladakh, and certain rural pin codes may take longer or have surcharge
- During checkout, the system flags any pin codes that cannot be served
Delivery time by region
Metro cities (2–3 business days)
- Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Kolkata, Pune
- Same-state metros sometimes deliver in 1–2 days
Tier-2 cities (3–5 business days)
- Jaipur, Lucknow, Ahmedabad, Surat, Nagpur, Indore, Bhopal, Patna, Coimbatore, Kochi, Visakhapatnam, Vadodara, Ludhiana, Agra, Nashik, Faridabad, Meerut, Rajkot, Varanasi, Aurangabad, etc.
Tier-3 cities & smaller towns (5–8 business days)
- All smaller cities and towns connected by courier networks
Remote areas (7–12 business days)
- Northeast states (Arunachal Pradesh, Mizoram, Nagaland, Manipur, Tripura)
- Ladakh, Lakshadweep, Andaman & Nicobar
- Rural pin codes
Total order-to-doorstep time
Remember: total time = production + shipping.
Order Type | Typical Total |
Photo prints | 3–10 business days |
Photo books | 5–13 business days |
Layflat albums | 7–15 business days |
Wall décor | 6–14 business days |
Shipping charges
How shipping is calculated
- At checkout — the system calculates exact shipping based on your pin code and order weight
- Visible before payment — the total shown includes shipping and GST
- Free shipping offers — sometimes available for orders above a threshold (look for active promotions on the homepage)
Typical shipping cost ranges
- Small items (prints, frames): ₹50–150 within metros; ₹100–250 elsewhere
- Photo books: ₹100–300 within metros; ₹200–400 elsewhere
- Large albums and canvases: ₹200–500 depending on size and pin code
Exact charges are always shown at checkout before you pay.
What affects delivery times
Faster delivery
- Order placed before 12 PM on a business day — same-day production start
- Standard product sizes (more common = faster)
- Metro or tier-2 delivery address
Slower delivery
- Order placed after 4 PM or on weekends — production starts next business day
- Festive seasons — Diwali, Christmas, New Year may add 1–3 days due to volume
- Tier-3 or remote address
- Pincode-specific courier capacity during peak times
Pin code not serviceable?
If checkout shows your pin code is not serviceable:
- Contact support with your pin code and full address
- We can sometimes arrange delivery via an alternative courier
- Or recommend delivery to a nearby serviceable address
Address tips for smooth delivery
- Use a complete address with house number, street name, area, landmark, city, state, and 6-digit PIN code
- Add a landmark that helps the courier locate easily (e.g. "Near State Bank ATM")
- Provide a reachable mobile number — couriers usually call before attempting delivery
- For apartment addresses, mention the tower/wing/flat number clearly
- For office addresses, mention the company name and reception details
- For gated communities, ensure security staff are informed of expected delivery
Need help?
- Email: support@prolab.in (with your pin code or order number)
- Phone: +91 99803 99806
- Live chat: Available on the Pro Lab website
For what to do if your order is late, see Delayed or Missing Deliveries: What to Do.
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