Order Tracking, Shipping & Returns
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Order Status Stages: From Confirmation to Delivery
All 6 Pro Lab order stages explained — Received, Processing, Production, Quality Check, Dispatch, In Transit. With production timelines per product and pan-India delivery estimates.
Quality Guarantee & Replacement Policy
Pro Lab's quality guarantee and replacement policy — what's covered (damage, defects, wrong items), what's not (change of mind, low-res photos), and our commitment beyond replacements.
How to Raise a Replacement Request: Step-by-Step
How to request a Pro Lab replacement — photos needed, what to include, contact channels, typical timelines, common issues, and tips to avoid issues in the first place.
Delivery Timelines & Shipping Charges Across India
Pro Lab pan-India delivery — 2–3 days for metros, 3–5 for tier-2 cities, 5–8 for tier-3, 7–12 for remote. With shipping cost ranges and what affects delivery times.
Delayed or Missing Deliveries: What to Do
What to do if your Pro Lab order is delayed or missing — common causes, what to check first, tracking-stuck troubleshooting, lost packages, and how to escalate to support.
How to Track Your Pro Lab Order: Blue Dart, Delhivery & DTDC
Track your Pro Lab order step-by-step — where to find tracking links (email, SMS, account), Blue Dart/Delhivery/DTDC courier websites, status meanings, and update timelines.